Privacy Policy for Pulse Announcement Bar

Last Updated: 07/01/2025

1. Introduction

CET TECH LLC (“we,” “our,” or “us”) operates the Pulse Announcement Bar application (“App”) for Shopify merchants. This Privacy Policy explains how we collect, use, store, and protect information when you use our App.

**Contact Information:**
– **Company:** CET TECH LLC
– **Address:** 3 GERMAY DR STE 4 # 1430, WILMINGTON DE 19804
– **EIN:** 32-0702676
– **Email:** info@cettechventure.com

## 2. Information We Collect

### A. Merchant Information
– Shopify store domain and basic store information
– App configuration settings and announcement content
– Usage analytics and app performance metrics

### B. Customer Data (Limited)
– **Analytics Data:** Anonymous view and click metrics for announcements
– **Session Data:** Temporary storage of dismissed announcements (browser session only)
– **No Personal Identifiers:** We do not collect customer names, emails, addresses, or phone numbers

### C. Technical Information
– App installation and configuration data
– Error logs and diagnostic information
– API usage patterns for app optimization

## 3. How We Use Information

### A. App Functionality
– Display announcement bars on your Shopify store
– Provide analytics and performance tracking
– Remember customer preferences (dismissed announcements)
– Enable targeting and scheduling features

### B. App Improvement
– Analyze usage patterns to improve app features
– Debug technical issues and optimize performance
– Provide customer support and troubleshooting

### C. Legal Compliance
– Respond to data subject requests under privacy laws
– Comply with Shopify’s data processing requirements
– Maintain records as required by applicable regulations

## 4. Data Sharing and Disclosure

### A. We Do Not Sell Data
We do not sell, rent, or trade any personal information to third parties.

### B. Limited Sharing
We may share information only in these circumstances:
– **With Shopify:** As required for app functionality and compliance
– **Service Providers:** Trusted vendors who assist with app hosting and maintenance
– **Legal Requirements:** When required by law, court order, or to protect our rights

### C. Data Processing
All data processing is limited to the stated purposes in this policy. We implement appropriate safeguards for any data sharing arrangements.

## 5. Data Storage and Security

### A. Data Location
– Data is stored on secure cloud infrastructure
– We implement encryption for data at rest and in transit
– Regular security audits and monitoring

### B. Data Retention
– **Merchant Data:** Retained while your app is installed and for 30 days after uninstallation
– **Analytics Data:** Aggregated and anonymized data may be retained longer for app improvement
– **Customer Data:** Minimal customer data is deleted within 48 hours of app uninstallation

### C. Security Measures
– Industry-standard encryption (AES-256)
– Secure access controls and authentication
– Regular security updates and monitoring
– Data backup encryption

## 6. Your Rights and Choices

### A. Merchant Rights
– **Access:** View all data we have about your store
– **Correction:** Update or correct inaccurate information
– **Deletion:** Request deletion of your data
– **Portability:** Receive your data in a portable format

### B. Customer Rights
Customers can:
– Dismiss announcements to prevent future display
– Contact you directly for data-related requests
– Expect minimal data collection from our app

### C. Data Subject Requests
We respond to all valid data subject requests within 30 days. Contact us using the information above.

## 7. Compliance with Privacy Laws

### A. GDPR Compliance (European Users)
– Lawful basis for processing: Legitimate interest for app functionality
– Data minimization: We collect only necessary data
– Data subject rights: Full access, correction, deletion, and portability
– Data Protection Officer: Available upon request

### B. CCPA Compliance (California Users)
– Right to know what data is collected
– Right to delete personal information
– Right to opt-out of data sales (we don’t sell data)
– No discrimination for exercising privacy rights

### C. Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where our app is used.

## 8. Cookies and Tracking

### A. Essential Cookies
– Session management for app functionality
– Security and authentication
– Announcement dismissal preferences

### B. Analytics
– Anonymous usage metrics for app improvement
– No cross-site tracking or advertising cookies
– All tracking respects user preferences and consent

## 9. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect information from children under 13.

## 10. International Data Transfers

When we transfer data internationally, we implement appropriate safeguards such as:
– Standard contractual clauses
– Adequacy decisions where available
– Other legally recognized transfer mechanisms

## 11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
– Post the updated policy with a new effective date
– Notify merchants of material changes via email or app notifications
– Maintain previous versions for reference

## 12. Data Protection Details

### A. Data Processing Purpose Limitation
All data processing is limited to:
– Providing announcement bar functionality
– Analytics and app improvement
– Legal compliance and security

### B. Automated Decision-Making
We do not use personal data for automated decision-making with legal or significant effects.

### C. Data Breach Response
In case of a data breach, we will:
– Notify affected parties within 72 hours when required
– Implement immediate containment measures
– Cooperate with regulatory authorities
– Provide regular updates on resolution progress

## 13. Contact Us

For questions about this Privacy Policy or to exercise your rights:

**CET TECH LLC**
3 GERMAY DR STE 4 # 1430
WILMINGTON DE 19804
Email: info@cettechventure.com

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